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Delay Repay Question

Joined
4 Mar 2024
Messages
17
Location
Nottinghamshire
Hello,

I have a delay repay query - I have the following tickets

Harrogate to Newark Northgate off peak single (£29.30)
Newark Northgate to stevenage super off peak return (£76.00)
Stevenage to Hatfield off peak day single (£4.10)

my itinerary was as follows

1633 - 1805 Harrogate to Newark Northgate
Break of journey at newark northgate for an hour as I needed to drop something off at newark then
1905 - 1949 Newark Northgate - Stevenage
2009-2025 Stevenage to Hatfield

My 1905-1949 train was delayed and instead of getting the 2009 i’ve had to get the 2109 arriving into hatfield (doors open at 2125)

I know I would claim for a one hour delay from LNER, but would it be the full harrogate to hatfield or just newark to hatfield that I’d claim for.
 
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RailUK Forums

30907

Veteran Member
Joined
30 Sep 2012
Messages
21,935
Location
Airedale
In principle, the whole journey IMO. If you want to avoid the back-and-forth, from Newark :)

Wait for other opinions....
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
78,221
Location
Yorkshire
Hello,

I have a delay repay query - I have the following tickets

Harrogate to Newark Northgate off peak single (£29.30)
Newark Northgate to stevenage super off peak return (£76.00)
Stevenage to Hatfield off peak day single (£4.10)

my itinerary was as follows

1633 - 1805 Harrogate to Newark Northgate
Break of journey at newark northgate for an hour as I needed to drop something off at newark then
1905 - 1949 Newark Northgate - Stevenage
2009-2025 Stevenage to Hatfield

My 1905-1949 train was delayed and instead of getting the 2009 i’ve had to get the 2109 arriving into hatfield (doors open at 2125)

I know I would claim for a one hour delay from LNER, but would it be the full harrogate to hatfield or just newark to hatfield that I’d claim for.
What day was this?

You would claim Newark to Hatfield.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
78,221
Location
Yorkshire
this was yesterday! And thanks that’s what I thought but I wanted to check
As in the 28th?

The 1905 did run and got to Stevenage in time to make the onward connection
You should have got to Hatfield 12 mins late:

You should have had plenty of time at Stevenage, there were 14 minutes between the two trains and it's cross platform so could be done in seconds.

Am I missing something?
 
Joined
4 Mar 2024
Messages
17
Location
Nottinghamshire
As in the 28th?

The 1905 did run and got to Stevenage in time to make the onward connection
You should have got to Hatfield 12 mins late:

You should have had plenty of time at Stevenage, there were 14 minutes between the two trains and it's cross platform so could be done in seconds.

Am I missing something?
No, the 29th! we were 53 minutes late into stevenage!
 

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