Hi, this was my planned journey today, purchased as 2 separate returns:
- Bletchley to Euston (10:10 - 10:50) https://www.realtimetrains.co.uk/service/gb-nr:Y80823/2026-09-30/detailed
- St Pancras to Dover Priory (11:07 - 12:13) https://www.realtimetrains.co.uk/service/gb-nr:P85917/2026-09-30/detailed
The second train arrived 54 minutes late. I picked out the tickets myself since I wanted to walk between Euston & St Pancras, but I did purchase them both in the same transaction.
1. Can I claim for the entire journey, even though my minimum connection time is less than the guidance says? (I made it with plenty of time to spare)
2. I had actually intended to visit Folkestone... (long story warning)... I only purchased the Dover return because it was same price and I wasn't sure if my walk would cause me to end up closer to Dover by the end of the day or not. The outward train ended up not stopping at Folkestone at all. While we were at Ashford, the guard announced that it would be skipping Folkestone West and Folkestone Central, going straight through to Dover, so most of the people on board got off and then stood on the Ashford platform looking confused. I initially got off too, but after checking my phone and realising everything was being cancelled or massively delayed, I decided I didn't fancy standing at Ashford for an hour so I hopped back on and carried on to Dover instead. Is all of that completely irrelevant since my ticket said Dover Priory? I'm just sort of curious about that one and probably won't bother trying to claim for that because it's too complicated. (BTW my ticket type allowed me to stop early)
- Bletchley to Euston (10:10 - 10:50) https://www.realtimetrains.co.uk/service/gb-nr:Y80823/2026-09-30/detailed
- St Pancras to Dover Priory (11:07 - 12:13) https://www.realtimetrains.co.uk/service/gb-nr:P85917/2026-09-30/detailed
The second train arrived 54 minutes late. I picked out the tickets myself since I wanted to walk between Euston & St Pancras, but I did purchase them both in the same transaction.
1. Can I claim for the entire journey, even though my minimum connection time is less than the guidance says? (I made it with plenty of time to spare)
2. I had actually intended to visit Folkestone... (long story warning)... I only purchased the Dover return because it was same price and I wasn't sure if my walk would cause me to end up closer to Dover by the end of the day or not. The outward train ended up not stopping at Folkestone at all. While we were at Ashford, the guard announced that it would be skipping Folkestone West and Folkestone Central, going straight through to Dover, so most of the people on board got off and then stood on the Ashford platform looking confused. I initially got off too, but after checking my phone and realising everything was being cancelled or massively delayed, I decided I didn't fancy standing at Ashford for an hour so I hopped back on and carried on to Dover instead. Is all of that completely irrelevant since my ticket said Dover Priory? I'm just sort of curious about that one and probably won't bother trying to claim for that because it's too complicated. (BTW my ticket type allowed me to stop early)
