Compensation for partially cancelled journey

[Breamish]

I have an advanced single from station A to C, changing at station B.

The train from station A to B has been cancelled, so I’m eligible to get the next train from A to B and therefore a later train from B to C.

However, I really need to get to station C at the original time, so instead of taking a later train from A to B, I’m going to get a taxi/lift and catch the original train from B to C.

Am I due any compensation and if so, how do I claim for it?

 

[JBuchananGB]

You are also eligible to catch an earlier train from A to B. Because of this and your choice to make other arrangements, I can't see how any compensation would be payable.

 

[Breamish]

You are also eligible to catch an earlier train from A to B. Because of this and your choice to make other arrangements, I can't see how any compensation would be payable.

Ok understood, but my cancelled train from A to B was the first train of the day, so I couldn’t have gotten earlier one.

 

[ainsworth74]

I don't think you're explicitly due any compensation. However, on occasions when this has happened to me, I've written to the TOC explained simply what's happened and the extra costs I've incurred as a result and they've paid at least something towards those costs.

For instance once I had a train which turned around halfway due to late running so I drove to an intermediate station to catch it from the new starting point. This meant I had incurred a parking charge at the intermediate station (as otherwise I would have walked to the station). I wrote to the TOC explaining that technically I was not delayed so not due Delay Repay but was out of pocket so could they pay for the parking charge, they paid out with no quibble.

 

[Breamish]

I don't think you're explicitly due any compensation. However, on occasions when this has happened to me, I've written to the TOC explained simply what's happened and the extra costs I've incurred as a result and they've paid at least something towards those costs.

For instance once I had a train which turned around halfway due to late running so I drove to an intermediate station to catch it from the new starting point. This meant I had incurred a parking charge at the intermediate station (as otherwise I would have walked to the station). I wrote to the TOC explaining that technically I was not delayed so not due Delay Repay but was out of pocket so could they pay for the parking charge, they paid out with no quibble.

Oh it’s good to know they will consider stuff on a case by case basis. Unfortunately it was two different TOCs and I bought the tickets from the one that wasn’t cancelled. I’ll email the one I bought from and see what happens.