big operators selling their own tickets: is this a problem elsewhere?

[AndyLandy]

And even the UK is getting there. We now have The Key in Southampton, so my annual season ticket is now a smartcard. Paper tickets are still available on the bus, but the smartcard solutions are invariably more cost-effective.

 

[AnonymousUser1]

<snip> Day tickets also prolong the undesirable situation of everyone paying the driver in cash, making bus journeys even more tedious than they need to be.

except of course in arriva land where day tickets, weekly tickets and monthly tickets can be paid for on your debit / credit card via the e-ticket application on a smartphone

 

[radamfi]

except of course in arriva land where day tickets, weekly tickets and monthly tickets can be paid for on your debit / credit card via the e-ticket application on a smartphone

How many people actually do that? I took advantage of an Arriva special offer a few months ago when they were offering free e-tickets and travelled all day in Hertfordshire and across to Harlow and Luton but I didn't see anyone else using an e-ticket. Most people were paying the driver in cash.

 

[Deerfold]

except of course in arriva land where day tickets, weekly tickets and monthly tickets can be paid for on your debit / credit card via the e-ticket application on a smartphone

I tried that app (android version).

It crashed 3 times whilst I was looking up prices.

I didn't dare risk that happening halfway through a card transaction so we bought our tickets on the bus.

Looking at the reviews lots of people have had trouble getting it to display their tickets.

 

[AnonymousUser1]

I tried that app (android version).

It crashed 3 times whilst I was looking up prices.

I didn't dare risk that happening halfway through a card transaction so we bought our tickets on the bus.

Looking at the reviews lots of people have had trouble getting it to display their tickets.

it's worked fine for me for more than a year and in two Arriva localities

 

[Deerfold]

it's worked fine for me for more than a year and in two Arriva localities

Sounds like you've been lucky.

The reviews seem to be a litany of tickets disappearing and the app not working.

Seems nearly half of users rated it as 1 star!

 

[34D]

How many people actually do that? I took advantage of an Arriva special offer a few months ago when they were offering free e-tickets and travelled all day in Hertfordshire and across to Harlow and Luton but I didn't see anyone else using an e-ticket. Most people were paying the driver in cash.

Is this where users show the bus driver an image on their phone? An m-ticket if you will?

Or is it where the phone works using NFC?

I think of an e-ticket as a print at home ticket.

 

[radamfi]

Is this where users show the bus driver an image on their phone? An m-ticket if you will?

Yes, I mean m-ticket.

 

[Robertj21a]

it's worked fine for me for more than a year and in two Arriva localities

Heavily used on Arriva Midlands services. Not heard of any significant problems.

Robert