Another abandoned journey.

[Starmill]

Just to confirm, your tickets yesterday were:

Mauldeth Road to Piccadilly
0858 TPE from Manchester to Sheffield advance
Evening Sheffield to Leeds advance?

Was the Mauldeth Road to Piccadilly ticket bought before or after the bustitution was announced?

she sold me a Manchester STNS - Mauldeth Road return because there was a train in 5 minutes.

I assume this was a mistake and she meant to sell a Mauldeth Road - Manchester CTLZ ticket. I wasn't interested in checking at the time.

If I follow further, you went for a rail rep bus at the approx time of the usual train from Mauldeth Road, but this didn't connect? You were (amazingly and luckily) allowed on the next train, but the NT guard didn't let you, what happened re the 11:18 TPE?

I said then I just want to go home

If the member of TPE staff thought that their endorsement of a TPE ticket was valid for a Northern train, they would not have advised the OP to go ask the Guard before boarding.

Not simply as a matter of courtesy?

In that case, why on earth didn't a regular member of this forum get an earlier service (whether a rail rep bus, a public bus or a lift/taxi.

The answer may well be that I should have begun my journey an hour earlier and waited an extra hour at Piccadilly, rough deal if so but fair play if that's what's required. I wouldn't have been able to do that so I had no choice but to risk it and hope discretion would be shown in the event of a delay.

In the event, there was a delay and discretion was shown.

The side issue of whether a member of FTPE staff authorise a passenger to use a Northern service is an interesting point I would suggest.

What else is there to discuss? Anvil1984's assessment of 'what ought to happen' came to pass, despite the fact that some of his colleagues are more forgiving than him, just with a bit of collateral damage.

 

[Anvil1984]

despite the fact that some of his colleagues are more forgiving than him

Thank you for making an assumption based on a message forum and me interpreting the rules as written. Now why haven't you as a seasoned member of the forum not accepted ANY responsibility for not checking timetables which have been available for the public since December it seems to be everybody else's fault bar your own. If it was a last minute bus replacement or bus replacement stuck in traffic fine but you didn't bother to check the timetable. It's that simple

 

[Starmill]

Thank you for making an assumption based on a message forum and me interpreting the rules as written. Now why haven't you as a seasoned member of the forum not accepted ANY responsibility for not checking timetables which have been available for the public since December it seems to be everybody else's fault bar your own. If it was a last minute bus replacement or bus replacement stuck in traffic fine but you didn't bother to check the timetable. It's that simple

No problem mate! Look I think it's justified saying you're unforgiving given you seem to think the endorsement should be withdrawn, it's not a personal slight; you're entitled not to forgive your passengers any transgression, but even though you weren't making the decision, look in the end you won! It went your way! And I have accepted that responsibility; with my words in my second post in this thread and with my actions when I bought a new ticket.

How did you show the guard the ticket initially? Did you show her the front, or the back?

The front. If it's true she was 'too busy' to realise I had been endorsed this might have helped, but how was I to know she wouldn't listen?

 

[Flamingo]

One general point, is that it's the Guards train. In practice, they can refuse to carry anybody with an invalid ticket, or a valid ticket if they are concerned that person could be a danger or annoyance on that train - no matter who is asking.

On occasions I have been asked to carry passengers with "issues" by BTP. On assessment, I have refused, to have the copper telling me that I can't refuse - they were wrong. Sometimes I have had the duty manager of a major station come and ask if a passenger can get on my train - if they could authorise travel, why are they doing that?

A lot of people think the Guard is only there to shut the doors and clip any old piece of card they are given - we have a LOT more authority on board our train than that. The old abbreviation FOITG (I'll give you a clue, the last three are "...I'm the Guard") sum it up!

 

[34D]

The answer may well be that I should have begun my journey an hour earlier and waited an extra hour at Piccadilly, rough deal if so but fair play if that's what's required. I wouldn't have been able to do that so I had no choice but to risk it and hope discretion would be shown in the event of a delay.

Why not? Why couldn't you have left Mauldeth Road earlier?

 

[island]

APs' Route fields are usually of form 'TOC X ONLY' or 'TOC Y &CONNECTNS'
The first is TOC-specific, and the second is only interavailable on the connections (non-reservable) part.

To be a tiny bit pedantic, you can get reservations on the connections bit sometimes. But they might be on any TOC on the relevant route.

 

[Starmill]

Why not? Why couldn't you have left Mauldeth Road earlier?

None of your business....

One general point, is that it's the Guards train. In practice, they can refuse to carry anybody with an invalid ticket, or a valid ticket if they are concerned that person could be a danger or annoyance on that train - no matter who is asking.

On occasions I have been asked to carry passengers with "issues" by BTP. On assessment, I have refused, to have the copper telling me that I can't refuse - they were wrong. Sometimes I have had the duty manager of a major station come and ask if a passenger can get on my train - if they could authorise travel, why are they doing that?

A lot of people think the Guard is only there to shut the doors and clip any old piece of card they are given - we have a LOT more authority on board our train than that. The old abbreviation FOITG (I'll give you a clue, the last three are "...I'm the Guard") sum it up!

Ooh, never heard that I might be a 'danger or annoyance to a train' before; you sure that sense of power doesn't go to your head a bit?

 

[Deerfold]

None of your business....

If it leaves you catching a service with not enough time to make a connection it seems to be pertinent.

 

[bb21]

starmill, I think you may just have to cut your losses this time.

Yes, the Northern guard could have used her discretion, but unfortunately she didn't. It is just one of those things in life. You took a gamble, and you lost. Sometimes it doesn't work out. She might have let you travel on that ticket had you asked the question and showed the ticket in a different manner, but it is also possible that it might not have made any difference.

Don't take things too seriously if it is going to cause you a panic attack, because it is not worth it.

By all means send a complaint in but unfortunately I don't think you have a leg to stand on in this case. Until a response is received, I don't think there is much to be added so this thread is locked.