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So after trying again and again and failing to explain the people of virgin trains some common sense I've given up. Like I said I got my self a prepaid visa so I'll buy a new ticket. But amazingly, I've just read their ENTIRE terms and conditions and it says that the name on the card has to...

I require a return for the following day. I haven't booked it yet. I have now got myself a debit card which I'm not sure it will be accepted by the booking system but assuming it will then any return tickets I buy will be bought with this card. I will write a letter to the email that was...

But look, the only name on my e-ticket is mine, the same name on my passport, How could I possibly let anyone else use this ticket? On the contrary, if they only ask for the payment card then anyone who has it can travel, not just the person who's name is on the ticket. I've talked to a...

Well that went very badly. They have an awful awful customer service both online and on telephone. They kept telling me the terms like robots and that the terms are unchangable and they showed no consideration whatsoever. I tried to make an argument but this guys are a bunch of bureaucratic...

No, post options were only for the UK, I was offered either self-collect from a a machine(which would also require the card) or e-ticket. Sure, I could've got myself a prepaid debit card, and I will do that the next time, but really isn't the more simple and sensible thing to do is to ask your...

Thank you for your answers. I think it's an absurd that in order to buy tickets online you have to have your own credit card. How exactly are teenagers supposed to travel on train? I mean, sure, you can buy tickets in cash in the station but that would cost like 5 times the fare you get online...

Hi, I'll visiting UK next month(I'm from abroad) and I'll be traveling on train there for the first time so I've got some questions. I've purchased tickets online with Virgin Trains from Manchester Piccadilly to London Euston and I got my e-ticket online. The issue is that only after I've...