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  1. K

    Govia Prosecutions Department penalty.

    This is going to be the next step as soon as everything is clear with the court.
  2. K

    Govia Prosecutions Department penalty.

    Folks, FYI, Govia just responded that the case was erroneously forwarded to the Court and they will communicate with them to have the hearing cancelled. We will also reach out to the court on our end to make sure that it is cancelled indeed. Thanks again for your help.
  3. K

    Govia Prosecutions Department penalty.

    Thanks for confirming the obvious. I erroneously thought that it might stand for something else in this case.
  4. K

    Govia Prosecutions Department penalty.

    Thanks for your responses, guys. For now, we have emailed Govia's prosecutions department asking them to confirm that the case has been closed on their end. After we receive the confirmation we will communicate it to the Central London Magistrates' Court and see how it goes. May I ask what...
  5. K

    Govia Prosecutions Department penalty.

    Thank you all for your responses. We will definitely get in touch with Govia and the Court to provide them with the letter which confirms that the case has been marked for no further action.
  6. K

    Govia Prosecutions Department penalty.

    I don't know if we should actually stress or not. We are still trying to understand what has happened for now. The court hearing is scheduled for August.
  7. K

    Govia Prosecutions Department penalty.

    Hey team, Unfortunately, this case isn't over. Actually, the news is bad. Three months after the last update from the Govia Prosecutions Department mentioning that the case had been marked for no further action, my wife received a letter from the Central London Magistrates' Court notifying her...
  8. K

    Govia Prosecutions Department penalty.

    Hey folks, FYI after @MikeWh emailed the Govia prosecutions department they proceeded with wiving the penalty, which was unfair and against the Oyster on National Rail conditions. I really want to thank each one of you for your help and interest in this case, but most of all I want to thank...
  9. K

    Govia Prosecutions Department penalty.

    Thank you all again all for your valuable help! The more I investigate into this case, the more suspicious it looks. As far as I can see on the Thameslink website (here https://www.thameslinkrailway.com/help-and-support/contact-us/faqs/penalty-fares-and-revenue-protection) they don't have...
  10. K

    Govia Prosecutions Department penalty.

    That makes sense. Thank you for clarifying it. Unfortunately, I am not a native speaker and although my English is OK, I still struggle with abbreviations like this one. :) On this bases, yes, the "OP" (actually the OP's wife :p ) was. caught in Clapham Junction, but she did have PAYG balance...
  11. K

    Govia Prosecutions Department penalty.

    Apologies for the probably silly question, but what do you mean by "OP"?
  12. K

    Govia Prosecutions Department penalty.

    I believe that the reason why their system doesn't charge for the Zone 2 station despite the available PAYG balance is that there is no way for them to prove that you have gone to the Zone 2 station without tapping. It seems that they charge based only on the tap in and tap out station (unless...
  13. K

    Govia Prosecutions Department penalty.

    Hi all, Thanks for your responses, the interest and the willingness to help. Here is a copy of the last letter my wife has received regarding this case. This letter was sent only after she asked for a formal form regarding the penalty she is requested to pay. As you can see, the "formal"...
  14. K

    Govia Prosecutions Department penalty.

    The account doesn't show charges for zone 2. For every single day, it shows Touch in, Earlsfield - Touch out, Feltham with no charge (£0.00). The last column is the balance at that time. 08:36 - 09:04 Earlsfield [National Rail] to Feltham [National Rail] £0.00 £2.90 09:04...
  15. K

    Govia Prosecutions Department penalty.

    Of course she was touching in and and out during her trip both ways and she did have a positive PAYG balance, because otherwise it wouldn't let her in. All of her trips have been recorded in her online account on TFL. However, the Govia Prosecutions Department claim that she has to pay a penalty...
  16. K

    Govia Prosecutions Department penalty.

    Hi all, Thanks for your replies. The travel card was held on an Oyster card. Do all the above sound normal to you? The fact that all the emails and letters are informal and they don't even include a name? When my wife asked for a normal letter, she received a letter which has an electronic...
  17. K

    Govia Prosecutions Department penalty.

    A couple of months ago my wife was stopped by a Govia officer for a ticket check where he noticed that she was within London Zone 2 (Clapham Junction), but she had a Zone 3 to 6 travelcard. This was correct. She had started a new job recently in Feltham (Zone 6) we live in Earlsfield (Zone 3)...

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