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Hi, thanks for your post. I understand where you are coming from and we were intending to pay and free an anxious teen (understatement) from this dark cloud. However, you can travel with Oyster on Thameslink with a 16 + discounted Zip card and she was only 4 minutes out of the Oyster zone when...

Hi, thanks for your reply. I have uploaded the letter. This is the only correspondence received since the little slip was issued at the beginning of November. They did not reply to my letter seeking clarification and challenging the prosecution slip issued. Hi, true. That's why we contacted...

My daughter, 16, entered East Croydon with her Oyster card. She had been invited to a bowling event in Crawley and had never been there before. When she arrived, she tried to exit the station using her Oyster card but there was an error and she needed assistance. She then learned then that she...