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    Does Delay Repay still count if I gave up and caught the bus?

    Good news - I have today received a Delay Repay payment, after clicking the Appeal button when they originally rejected it.
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    Does Delay Repay still count if I gave up and caught the bus?

    I had travelled from Waterloo by train, but as the Waterloo to Thames Ditton train was cancelled I had to get a different train and get off at Surbiton. Was attempting to make the last part of the journey to Thames Ditton (by train). Could have waited 30 minutes for next train and claimed...
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    Does Delay Repay still count if I gave up and caught the bus?

    My train from Surbiton to Thames Ditton was cancelled. The next one would have meant a 30 minute wait. So I gave up, caught the bus part of the way home and walked the rest. I was over 15 minutes late, but SW Trains have rejected my claim. I travel on an Oyster Card and have provided a...

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