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Yeah, that’s what I thought. But in conversations with the ombudsman, they told me that they use raildar as their data source.

Odd as well that the guard on the train announced that we were making diversions, waiting for other trains and apologised for being so late. They did the usual announcement that we were eligible for a full refund via pay for delay. that’s over 80 minutes- I completed the claim whilst sitting...

There’s something wrong with the raildar data that morning. I’d expect to see far more delays and cancellations

Possible, but the 07:06 is a cross country not a pendolino. There’s a big difference

https://www.birminghammail.co.uk/news/midlands-news/trains-london-euston-birmingham-cancelled-17097731.amp

https://www.railadvent.co.uk/2019/10/major-disruption-london-euston-signalling-fault-causing-major-delays.html/amp

hi, the train made lots of unscheduled stops to collect passengers that had had their trains cancelled due to the problems. I travelled first class and I arrived in Euston around 10:10. I suppose I could have boarded the 07:06 but, the rain door stated 07:12 and the guard announced that we were...

17 October 2019 there were big delays (chaos) on trains between Manchester and London Euston. I caught the 07:12 from Stoke-on-Trent and arrived in Euston over 80 minutes late due to the delays. My delay repay was rejected as virgin say my train was only 8 minutes late. I took this up with...