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Hi guys, I posted a few weeks ago about the £155 fine/penalty/admin fee for being in first class on London Northwestern. On the letter it states that I have 14 days to pay (from the 19th December), and provides an automated payment line to do so. The number they’ve provided is 0870 067 9848...

It was a morning peak time train from Kings Langley to Euston. I only know it had been declassified every day that week because I asked someone who also went to sit in first and they assumed it would be okay for that reason. To me, it’s clear they wanted people to make that assumption so they...

I have contacted the rail ombudsman about the amount they are claiming I now need to pay them. Not sure if this will amount to anything but I think it’s worth a try. I will pay the fine because the ombudsman can’t respond until 13th Jan and the fine is due within 14 days - also unreasonable.

Thanks, yes I think you are right, the odds are stacked against me and every other train customer. It’s appalling to have no choice but to continue to use their services despite how the bleed you dry at every chance. Would any other service be allowed to do this? No.

I had a ticket, it just wasn’t for first class, but had I known the train was going to be full, I would have bought a first class ticket. It isn’t really fair to not give people that option when they are on board the train. They should fine you if you are sitting there and you refuse to pay for...

The problem then is the amount it will cost me personally and the hardline the court is likely to take, which is that I was ultimately in first class with a standard class ticket. No one cares about anything but the money.

Thank you so much, I will check it out but for the sake of my sanity, I am probably going to pay the damn fine rather than continue to feel anxiety about it. From here on out though, if my train is ever delayed or cancelled, I will be claiming my right to a total or partial refund. I’m sure I...

Hi Everyone, I need your advice on something that is making my blood boil!! We all know how awful the train services are, particularly in and out of London into Greater London and Home Counties. I am a big believer in fighting corporations who only care about ripping off their own customers...