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Personally I would much rather that ticket office staff were at the ‘front of house’ actively helping passengers with all potential train travel issues, rather than stuck behind a window to sell tickets and answer questions only if asked.
But more likely it'll be a case of, no staff at the...
London Bridge just makes me sad. We suffered a year and a half of no trains to Charing Cross for a cold, ugly, draughty, slow to get around mess.
To be fair there are presumably more trains, and that is excellent for the people who live in places they serve. I use the Thameslink further into...
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