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    Sign language on train route information displays (and station departure boards)

    Think back to when you first learnt to read the station displays. All those weird numbers, "12:31", "14:51", and so on. How did you learn to understand them? Most people learnt from their parents or guardians explaining it directly, for example: "XX:YY is the time, the place name in big text is...
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    Advice needed 1755 Manchester Piccadilly to London Euston 03/09/25 on Delay Repay Policy (the train service was cancelled then reinstated afterwards)

    I was at Manchester Piccadilly station for 1755 departure to London Euston on 03/09/25. When I got on the train and selected a seat to sit on. Everyone started getting off approximately 5 minutes later. I found out that this service was cancelled. Later, I got on a 1835 which got me to London...
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    Convictions that could impact on a future career

    I think it's also worth mentioning a significant portion of civil servants have some level of clearance at SC level or above - for various reasons, not necessarily because of access to confidential information. These are non-regulated positions and is in non-regulated field giving civil servants...
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    BT wifi data shows which trains/stations you've used it's wifi on (e.g avanti)

    It will be more reliable than eyewitnesses for example, probably even more reliable than your own signature on a contract depending how the one processes the original data and how the one interprets the processed data. Supposing a TOC (presumably via their partner providing WiFi) decides to...
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    unprofessional onboard announcements

    As long as there are clear lines in the policy what can be announced over the PA and cannot be, I don't think it's bad, even though I can't hear announcements anyway. In my line of work, we support citizens and we have found that simply being a human is likely to result in a positive outcome...
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    Euston to Watford Junction - cheaper via Oyster Card PAYG instead of Freedom Pass + Boundary Zone 6 ticket?

    I paid £4.25 from a ticket office at Euston, which was London Boundary Zone 6 to Watford Junction with a Railcard discount. When I got on a train to Watford Junction, out of curiosity I looked up how much it'd cost if I went for Oyster card. I was surprised it is cheaper. The ticket office...
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    Which TOC would be considered as a "service provider" according to Equality Act 2010?

    There is one particular journey I'm having issues with. I use Freedom Pass that is valid for the journey I regularly make, I travel from a TFL station to Farringdon and then to London Bridge. Unfortunately, I often have been not let through the barrier to exit when I arrive at London Bridge. As...
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    Validity of Disabled Persons' Freedom Pass on National Rail pre-9:30am on selected routes?

    Many thanks for your replies. I've decided to go back to Southern as it's probably an error on Southern's part. They have responded with a really kind and long response admitting their error but unfortunately have said the gate line are staffed by Southeastern Railway. I'll be contacting...
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    Validity of Disabled Persons' Freedom Pass on National Rail pre-9:30am on selected routes?

    I hold a Disabled Freedom Pass. I've started commuting and this included going between Farringdon and London Bridge using Thameslink before 9:30am. According to the latest version of Freedom Pass validity map (https://www.londoncouncils.gov.uk/services/freedom-pass/how-use-your-freedom-pass) -...
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    What Would Be The Impact Of Making Bus Fares Free?

    I have concessionary pass and I also drive. I find myself taking a bus more often but since after the pandemic, some of my bus journeys converted to car. This is because bus frequencies have declined and direct routes have been cut. Regarding to undesirables using the buses, the one only...
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    Dangerous boarding procedures at Euston

    I was at Euston on 15th December and my experience on that day as a Deaf person was downright horrible. I arrived at Euston approximately 8:30pm and stayed there all the way up to 10:15pm or so when i left for Birmingham. My experience included: 1. The main displays showing no trains. When I...
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    RealTimeTrains website

    Ah it has changed. Originally, it said the train was cancelled with cancellation code of ZX (or Z something). This was the case until my previous post - this was after we set off from Preston and it said it was still cancelled. I'm guessing RT does support partial journeries, someone somewhere...
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    RealTimeTrains website

    Some train companies (especially Avanti) tend to terminate their service early and/or begin their service later mid journey rather than at the beginning. A good example of this, is https://www.realtimetrains.co.uk/service/gb-nr:L33797/2023-11-30/detailed#allox_id=0 It should have started at...
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    3 Voyagers in Euston Platform 1 today

    I took an Avanti to Birmingham from Euston yesterday (13:40) - it was a 9 coach pendo sitting at the front end of platform 1. Platform 1 already had a 5 coach voyager in it. Never seen this before and I wouldn't have believed it'd fit until I had seen it yesterday. I wonder if it can also fit...
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    Opportunities to improve service provision through/to Castleford

    In a totally fantasy scenario where there is now a 4 tracking between Ordsall and Picc, won't there be still capacity issues for some trains crossing the Picc throat from Ordsall to go to Stockport?
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    Splitting the Northern line

    This would be a good intermediate solution if they do eventually decide to segregate the line into two, as well as a bonus benefit of making it clearer that Charing Cross trains don't go beyond Kensington to Morden except during rush hour which can be indicated clearly as a dotted line on the...
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    Jubilee, DLR and Elizabeth lines stops at Canary Wharf station - they are separate stations. Should they have their own names?

    In Canary Wharf, there are three stations bearing the same name "Canary Wharf" for aforementioned lines - Jubilee line stops to the south, DLR line in the middle and Elizabeth line to the north. TfL map does show them as separate stations but an average reader will miss the small distinction -...
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    How does delay repay work if I buy an open return ticket at last minute at a station and get on an earlier but delayed train?

    My final destination wasn't Crewe though. Once I get to home, I will work out what time I would have gotten to the destination had I caught an on time train after 19:40 The issue with minimising the delay is that they give you no opportunity to minimise the delay. At the Euston, all the trains...
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    How does delay repay work if I buy an open return ticket at last minute at a station and get on an earlier but delayed train?

    So, I'm currently on 19:40 from Euston to Crewe. I got at the station after this train's scheduled departure but only a few minutes after though. As of 20:40, this train has just left the station. Am I eligible for delay repay?
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    How *should* HS2 have been built?

    So, if the underground stations is a significant factor of the cost in tunneling. If we want the bypass/spur is removed in its entirely and HS2 needs to go into Birmingham from the south and leave Birmingham to the north, I think it's possible that... .. the current Curzon Street station could...

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