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No to the first (didn't want to seem pushy when she was being constructive). Their records say I refused to pay an excess fare.

Thanks all for your help thus far. I had a constructive conversation with the Prosecutions department today and agreed that I would send an enhanced explanation, as outlined above. The woman said it wasn't in her power to offer a different approach but she seemed to indicate that perhaps...

Ok, I see what you mean about it being only valid for journeys from the South. However, the very fact that you have to find and read extensively through a website, and the staff at the station weren't aware, seems to me to be a mitigating circumstance. Maybe I should rephrase the letter...

Sure, I will upload the first explanation I wrote, along with a letter I have drafted to explain further and which I would like your advice on whether to send. I will also upload their letter saying they still intend to take me to Magistrates Court, but I believe I have misplaced the first...

Thanks, I haven't received a summons yet, just a letter telling me they intend to pursue the case and I will receive a summons. I am assuming that summons to court without pre settlement offers or penalty fare are for people they perceive to be serial offenders, or aggressive, or to have made a...

I can't remember exactly whether I was offered a penalty fare or told to buy a ticket. But, either way, I felt it was unfair given the advice I had received that I could use the train and that the barriers had previously worked. I just wanted a dialogue with the train company and was happy to...

I live in Cambridge, where the new Thameslink Service, through to Brighton via City Thameslink and St Pancras were introduced last May. It was a long hot, chaotic, summer of confusion and cancellations. My work is situated in London, such that I can take either the Great Northern train to...