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So I’ve heard back from TiL from my last letter. They’ve informed me that the ‘file will be closed and marked to show that a written reminder of the rules in force has been given out. No further action is deemed necessary.’ TiL are a charlatan company who pray on the fear they garner from...

But isn’t this black and white now. I was asked to produce a ticket upon boarding the train, and I didn’t have 1. I didn’t locate or speak to the conductor to buy a ticket. In court that would be the facts and the rest is just conjecture.

I will try and find the posts and the forum topics that have said it’s the passengers responsibility to seek out the conductor. I have this morning found this in the TfW site If you travel from a station that doesn’t have a working ticket machine or a ticket office, in which case you must...

Unfortunately I didn’t pay for the tickets by card, I paid cash, and have now sent those tickets to TiL in the first letter back as mitigating factors. That was my first opportunity to buy a ticket. Has anyone ever had this go to court and had the case dismissed? I do feel like I’ve done...

Thanks for the reply, I wasn’t sure what the penalty fare was, and after seeing the poster at Wellington station this week, wanted clarification if this should of been issued. I sent the return ticket to TiL, they didn’t issue a receipt for them. I’m guessing they’ll be a record at...

Hi all, I’ve been reading the replies since I last posted, due to being busy with exams and assignments I haven’t had much time to post. Since my last post I’ve got in touch with the citizens advice bureau for some advice, and they’ve sent me the link on the national rail website about penalty...

Thank you for this, had no idea there was a site you could use to check when the machines have been out of order

Yes that’s the exact wording, I’ve just checked the letter

I’ve wrote back to their latest letter that I got earlier this week, asking for the inspectors report, and what exactly the charge is

Hi I’ve just read this thread, and I’ve got the same issue as the OP on the same bit of track but going in the other direction, my journey was 20 minutes later. I started at Wellington, and can confirm what the OP has said that the ticket machine was out of order and the ticket office closed...