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  1. O

    Season ticket renewal plus free days causes issues

    Thanks that is really disheartening, I feel like they are purposely giving free days as they know so many people do this. Is there any season ticket ombudsman I could complain to? Thank you
  2. O

    Season ticket renewal plus free days causes issues

    Am I ok to do that? The email says 'As for the date, we are unable to change this so I do apologise but if it does not expire until next year then the replacement would need to be purchased for after that date. ' If I renew early won't I loose any discount from train delays over the year...
  3. O

    Season ticket renewal plus free days causes issues

    Hi I renewed my season ticket 2 days ago it renews on the 31st of Dec. At the ticket office I got 10% discount for delays and also 3 free days which now means my yearly season ticket runs to the 3rd of January 2020. This means that I will have to pay 2020 rail fares and not 2019 rail fares...

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