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  1. B

    Delay Repay

    My XC train has been cancelled, as usual the local TOC employees are not interested, three have said it's nothing to with them.
  2. B

    Delay Repay

    I have now been offered 100% delay repay. Which I am happy with. I was offered no advice from GWR other than unfortunately no trains are going beyond Birmingham towards Edinburgh and Newcastle, tough luck. The communication at New Street was also poor. XC cancelled 6 trains starting from...
  3. B

    Delay Repay

    The first available train that would have been announced would have been around 90 minutes after my arrival at New Street, this was not listed when I left for Nottingham.
  4. B

    Delay Repay

    My ticket was standard open return with a reservation. I believe I can clearly provide evidence that when I booked my hotel all trains had been cancelled and had yet to be reinstated. Am I really expected just to stay where I am to wait, or hop on trains in the general direction? I will call...
  5. B

    Delay Repay

    I have been offered only 50% for a 1 hour delay for Thursday 25th July by XC. I was due on the 15.09 from Oxford, getting off at York. This train, and around 5 others were cancelled. I was told by GWR staff that no trains were heading towards York, Newcastle or Edinburgh. I was due in...

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