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    LNER Customer Service Roles - Recruitment General Discussion

    Leeds depot covers the routes to London and Newcastle. The also cover the branch lines to Skipton, Bradford, Harrogate and Lincoln. York will cover mainly London, Leeds and Newcastle
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    Can I change the destination on a Northern complimentary travel pass?

    As harsh as it sounds but altering a destination is amount to a ticket irregularity and you could end in more trouble. You’ve been given a complimentary ticket and the amount of times I’ve seen these defaced with extended dates or change of destination. Best practise is fill in the destination...
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    LNER travel irregularity- no ticket onboard

    However if that person wasn’t challenged at any point to buy a ticket and leaves King Cross station through the open barriers then doesn’t that amount to fare evading
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    LNER travel irregularity- no ticket onboard

    Also begs the question if no member of staff from LNER had come through the train at what point would you have bought a ticket. Therefore the intent, potentially to fare evade you already started the process. I think you got off very lightly. You’ve paid the fine lesson learned, now move on

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