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Thanks it was a return, only other claim I made was more straightforward due to a broken down train sending me back where I came from n delaying the one leg by hours n forcing me to re-route etc whereas this one where a smaller delay creates missed connection n in turn large delay was one I...

Thanks @Hadders most helpful

@yorkie the journey was as follows departed Blackburn at 20.20 to Preston. 21.17 train from Preston to Wolves didn't depart until 21.43 arriving in Wolverhampton at 23.08(36mins late) in turn making me miss the 22.44 connection to Telford meaning my next train wasn't until 00.03 and I didn't...

Thanks, so just to be sure although virgin trains were only responsible for 1(preston to wolves) of the 3 legs of the journey I still put departure station as Blackburn n destination Telford? Out of curiosity how do you find out minimum connection times for stations? I'm on n off trains a lot...

Ok thanks thought I'd best check to be sure

Ok thanks so they'd consider a 12 minute change at Wolverhampton sufficient, right?

Bit of advice required I've only ever made 1 delay claim which was pretty straight forward n got paid out. However last week i had a journey made up of 2 connections the second train(a virgin train) was delayed by 36 mins thus causing me to miss my connection making the delay to the entire...

Bit of advice required I've only ever made 1 delay claim which was pretty straight forward n got paid out. However last week i had a journey made up of 2 connections the second train(a virgin train) was delayed by 36 mins thus causing me to miss my connection making the delay to the entire...