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Thanks all for your replies. Really appreciate the level of knowledge you all have to share. Sounds like I can expect some improvement in the next couple of years back to the frequency before the pandemic as more rolling stock becomes available, but anything further is a long way off.

I've had a couple of poor experiences recently of cramming into a very busy Cross Country service on this corridor for a couple of hours, and judging by posts on social media this seems to be common at peak times. I would like to know to what extent the service could be improved by the operator...

I think a lot of things change if/when a very significant portion of long distance commuters aren't buying annual season tickets. It changes the incentives and decisions people have to make so fundamentally for long-distance commuters that we'll be a in new world for that market. For example...

There are stations that are unstaffed and don't have ticket machines e.g. Kennishead. Services from these stations are often crowded on weekday mornings. It's been a serious problem for many years, but (from what I hear from my family) has got worse since Abellio took over since there seem to be...