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  1. J

    Virgin East Coast UFN

    Thanks for the responses. I got through the barrier when l approached a staff member saying my seat reservation (which l thought was my ticket) wasn't working. He pulled another ticket out of my stack and said l was using the wrong one. IT was then l realised something wasn't right. Got a call...
  2. J

    Virgin East Coast UFN

    I dont think l could prove it no, l'm sure the CCTV will show her nodding her head and pointing to the train. I think it will ultimately be her word against mine and l'm sure l won't win that one :(
  3. J

    Virgin East Coast UFN

    This morning I spoke to a staff member from Leeds station and said l had misplaced my ticket, but had my seat reservation and proof of purchase. The staff memeber said that it would be fine if l had my proof of purchase and told me to speak to the train manager. I did as soon as l boarded and he...

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