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Sorry I’m not trying to be evasive. I’ve had some great advice on here. My son was travelling from Shipley via Leeds so no automatic barrier. Just thought it was an interesting point to make that there is a failsafe in the e ticket process.

The guard didn’t. He took my son’s details as he did not have a valid ticket (as it had not been activated). The request for payment arrived in the post about a month later... my son activated the ticket on the train but should have done it before traveling according to the T&Cs. Which he...

It was a fixed penalty notice issued through Arriva/Northern Trains as explained earlier. I’ve found all of the advice useful and paying it seemed the most sensible option in this case. Cheers

Update: he’s paid the FPN. As an additional point if he had passed through an automated barrier on his journey then the ticket would have been activated automatically without any action. He’s traveling again today... despite what has happened he has bought a fee free ticket online in advance...

He didn’t receive a Failure to Pay notice at any time, just the Fixed Penalty Notice a month or so later.

Thanks for the tip

It was a Fixed Penalty Notice of £85 from Northern Rail.

many thanks for this, appreciated. The app’s smaller print does make it clear re activation.

Hi I need some help please. My son was travelling from Leeds to Nottingham and bought a ticket via train line. He forgot to activate it prior to boarding and the guard said this meant he didn’t have a valid ticket despite having proof of purchase. He’s received a FPN and just wondering whether...