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I've done that already with GWR, they matched all the other tickets and am happy with them all. My argument with them is (and tvm quirks aren't reallyy fault I don't think / if they want you to collect from a tvm they can ensure it prints properly / it seems a know issue based on a comment...

I bought a combination of tickets to penzance and back, plus bus tickets etc

I might persevere with it tomorrow, just noticed the ticket the GWR call centre opened for me is called 'Customer has been over charged for Sleeper Cabin' so might be some mileage in it, when I'm less tired :)

Good news GWR didn't take the 20 days they stated to get in touch, only a few hours which isn't that bad, however I don't understand how this reply is relavent!?

That might be the case, but ignoring that it's a reservation, surely if I'd bought a standard ticket for travel for £100 and then what came out the machine when collected said £50 on it, I'd have been charged £100 for something worth £50? It managed to put both reservations on one ticket, surely...

Yes those are the tickets for travel, c. £50 each, the reservation has the 'sleeper suplimemt fee' on it, checked all the other tickets with GWR and those all match up, just this one that was charged at £188 but has a face value of £94 (forgot to say, there's def 2 berths on the reservation but...

Firstly sorry if this is a duplicate post, thought I'd just made one but can't see it coming up.... I bought some tickets from GWR online totalling £434, collected the tickets today and noticed the face value of them comes to just short of £100 less (collected all the tickets from the machine...

Seems now that the London to France, Belgium and Netherlands services are being shared between ouibus and national express Looks like a bit of sorting out of the websites is needed though... Ouibus selling tickets for Nat Ex at 3 times the cost on the Nat Ex website or suggesting a change in...