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Using season ticket while awaiting refund
No payment required!- brendan117
- Post #16
- Forum: Disputes & Prosecutions
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Using season ticket while awaiting refund
I decided to take the "phone and discuss" route: once I finally got through to the SWT Prosecutions Manager she was extremely understanding. We agreed that there had been faults on both sides, and the upshot is that they will drop the case! Incidentally, not all calls to the customer service...- brendan117
- Post #13
- Forum: Disputes & Prosecutions
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Using season ticket while awaiting refund
On 15th July my daughter moved from our family home in Oxshott, Surrey to Stockwell in London. She works in central London and had an annual season ticket (smartcard) with SWT between Oxshott and London Zones 1 to 6, valid Dec 2016 Dec 2017. On her last day, she took her ticket into...- brendan117
- Thread
- Replies: 15
- Forum: Disputes & Prosecutions