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I know that sounds confusing.
I bought 2 tickets, one from Nottingham to Billericay, and one the other way. Now I have a ticket saying Nottingham to London St. Pancras with a seat booking, but I also have a ticket saying London St. Pancras to East Midlands Parkway with a seat booking. Bearing...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.