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Hi again, I'm grateful for your time and empathy, thank you. To clarify, my autism is well hidden, and it's not something I disclose - I did not process that I should tell the Revenue Inspector as I was focussed on digesting the magnitude of the problem/ trouble I was in. I only mentioned...

Hello. Thank you, that's useful to know. And yes, the train company was Arriva Trains Wales, but the revenue officer said this is between myself and 'Northern'. Thanks again. K

Good morning, May I have your help please? I'm autistic. I use trains infrequently. Yesterday morning, I purchased a return ticket from Newton-le-Willows to Manchester. On my return journey, I missed getting off at NLW. The train was very busy and the doors had closed before I had...