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Just wanted to say thanks to everyone for their help and wanted to update that the matter has been settled now with me paying £50--admin cost plus fare. Thanks

Thanks for good suggestions and detailed responses. Being in distress I have found your help very encouraging and would like to thank the forum and all the individuals.

Understood. What is the best response given the situation? I want to resolve the issue as amicably as it's possible. Also, thanks for offering to look at my draft answer, what is the best way to share my draft with you.

I have check the time table and most probably I was on Liverpool Street to Braintree train. Also my journey was during weekdays.

I am afraid I don't remember the ultimate destination of the train. Is it important?

What's the best way to share my draft response so u can review it?

I offered to pay the penalty fair because i realized that i can not upgrade my ticket in the train (which I wrongly assumed was the case).

Earlier this month I was traveling from Liverpool Street to Chelmsford station on a standard class season ticket but sat in the first class section (under the impression that I can upgrade my ticket). Railways inspector checked my ticket, I expressed the desire to upgrade my ticket or pay...