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Unfortunately much more than just 3 people, as there were 3 inspectors dealing with my case alone at Bromley station when taking down my details. I am not sure if I have mentioned it before, but the inspector on board the train even claimed that I did not touch in - which was a false...

I am definitely going to report it. Unfortunately they did not mention the Oyster extension permits in the email, but over the phone. I asked GTR to send me a confirmation email to sum up that phone call but there the reasoning for not proceeding has been "as new information has been supplied to...

Hello there, Good news! I have gathered all advice from all of you so I had a strong defence and they ended up agreeing that they do not have a case, claiming they had forgotten about the Oyster fare extension being dropped a few years ago. So I thank all of you for your advice and...

Guys, I really appreciate the support and feedback, it's a scary situation to be in. I have been on the phone to the very same person issuing the letter and letter and whilst he still insist that I did wrong, yet not able to argue against my proof that I have complied with each Oyster...

Thanks furlong, .... and TFL do say on their website that even when changing trains, you only need to touch in at the start of the journey and touch out at the destination... I do realise that this is a bit grey zoned, but thought at the time that it was perfectly ok - I have taken this...

Hello Mike, Thank you very much for your response, I do appreciate it. I have just checked my Oyster travel history, and I definitely touched in (and out). I had sufficient PAYG balance of over £7.00 at the time of my journey. As you have pointed out, Oyster and TFL advise customers...

Hello, I am new to this forum and have registered as I need some advise. I live in London and live in Bellingham (zone 3) and travelled to work in Victoria (zone 1) a few months ago. I have a Zone 1-3 Travel Card on my Oster. A few years back, I have been advised by Southeastern staff...