Search results

thanks yorkie - and that is why I will wait until Monday before I write a formal complaint but I've heard nothing more from Scotrail since I responded to them after that tweet yesterday. Meantime the trainline continue to witter on on twitter...

It was purchased on board but with cash :(

Thanks all again for the help - and support - I was beginning to think it was me! To answer a couple of questions in one post.... I don't want the publicity for myself that would come with going to the press so I really, really don't want to go there. It's my personal choice and I know...

There were staff around talking to other customers beyond the gates and nearby, but no-one close enough to the gates to talk to so I had to use ticket to exit and of course the gate keeps the ticket. Having checked online I believe it was indeed a train that originated in Newcastle and up to...

Ok, first of all thanks for the help you've all given me so far - I've been getting so frustrated at trainline. The train was actually the 15:50 - I booked it at 13:15 hence my confusion - sorry! It was for Friday 2nd December and shows on the trainline app as operated by Northern. On...

Hi, I was referred here from twitter (sorry don't know user name on here) and this forum was suggested so I hope I'm in the right place! I bought a mobile ticket from the trainline on their app for the 13:15 train from Dumfries to Glasgow Central. On board the service (that exact...