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:) Excellent. Thanks all ... will try a few things based on the suggestions and see if i can get the tickets to work!

After my last posts, i ended up being sent to work elsewhere for a couple of weeks ... anyway ... back at Crewe today, back with the "Seek Assistance" rejection of ticket. Code is '09' if that means anything to anyone!

:) Will grab the code, thank You.

Stockport to Crewe (and back). Standard day return (peak). Very, very occasionally they will work (a real rarity) so i am fairly sure it's not related to the type of ticket i am using. How close to the magnet/phone is a problem? I used to store them in the same pocket ... but now I keep...

I travel by train each day ... starting and finishing all legs of my journey at a station with the new Virgin barriers. Without fail, the only time that my ticket works in the barrier is for the first journey of the day (i.e. when i have just purchased the tickets). For every barrier...