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I have done exactly this with flights, though in the case of flights, you need to make the journey rather than just buy the ticket. Or at least outbound if not return. So you buy a ticket Dublin - New York via Heathrow. You buy a separate ticket London to Dublin. You then fly London - Dublin...

I had a similar issue using my iPhone. Once I had completed a journey using the actual card and waited 24 hours all the previous travel on my iPhone showed up.

Thanks all. So it seems that keygo is the way for days where the only journey made is on thameslink and an oyster loaded with the senior rail card for those days where he may additionally travel within London.

Can I tag my question on to this thread please. A friend has just reached 60 and has a senior rail card. He needs to travel peak morning time ELS (tfl zone 6) to ZFD (tfl zone 1) on Thameslink. He previously used contactless card, but now he has a SRC, he is using a contactless in the morning as...

From what you say, the TOC writing to you for your side of the story, suggests that what they expect is a reason why you failed to have the photo ID card with you. You say that you thought the rail employee didn't work out that you were giving a name of the opposite sex, so the only error they...

I found your thread, I will write to them when I have the headspace. https://www.railforums.co.uk/threads/amending-a-virgin-trains-booking-on-line.110569/#post-2057797

Thank you for the explanation, I was having great difficulty getting customer service to understand the issue. Their response is that it is my fault for purchasing at the higher price. They suggest I go for a refund on those tickets and buy again, but that won't work because it will then be a...

I would be grateful for any explanation of this scenario. I originally booked the following for 2 adults using a Two together railcard: WTF - MAN (Watford Junction - Manchester) Journey 1: Adult TWO TOGETHER RAILCARD fare Advance Single First GBP 80.50 (2@GBP 40.25) Journey 2: Adult TWO...

Took a screenshot and a warning flashed up that screenshots wouldn't be accepted as a valid railcard, but the screenshot still worked. (Iphone 6S)

I've just bought a digital railcard (through clubcard points - thanks for the tip). I wouldn't think of going on a journey without my phone so I'm happy for it to live on my phone. I've also taken a screenshot of the railcard, just in case the app fails. I know the screenshot isn't a valid...

Nothing as yet! It's now 6 weeks from the date of travel and 17 days since my refund, so I'm not holding out much hope.

So I have had a reply to my complaint on tfl ruling that I wasn't entitled to a refund: " Thank you very much for contacting us on 1 June about your out of station interchange at St Pancras International. I have had a look at your case and I can see that this is just a very clear out of...

I will report back when I hear something.

I've sent a response along those lines - will report back.

So do I respond to the email rejecting my complaint? Assuming it is resolved, will it be resolved for everyone, irrespective of whether they have an account? I'm happy to respond to their email if it helps.

TfL have refused a refund: "Although I understand why you feel you have been overcharged, a refund of the fares that you paid for travelling on 26 May would not be paid in this case of planned engineering works."

Engineering works on Sunday meant that Thameslink line from Bedford terminated at St Pancras (higher level platforms) and those wanting to continue their journey southbound had to tap out at the higher level and then tap in again to access the lower level platforms. Very badly organised as the...

I would say very likely. Providing you don't have too many failures on account, their helpline is generally good about correcting failures to touch out.

Thank you. Seems unfair on those with tickets who only get one or two hours. I suppose it turns the lounge into something similar to Virgin Money Lounges, which require nothing in return for entry.

How does the time restriction apply when you don't actually have a ticket and are gaining access using "Virgin Trains East Coast Rewards One Day First Class Lounge Pass (no ticket required)" Having won such a pass in a virgin competition and often passing through Kings Cross I did wonder what...