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Seems this new outfit are already falling short. Attempting to book a sleeper from Budapest to Krakow and after 11 days still haven't heard from them. They have a recorded message asking you to wait for the next advisor and then promptly hangs up! Awesome customer experience. Doubtless they...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.