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Hi, does anyone know of a GB tool download for Mac?

Information is for information, I think a disabled customer stranded at a station qualifies as a good enough reason to hit the emergency button.

It connects to National Rail Enquiries, the emergency button (oddly the green one) connects to a staff member in the Control Room.

I'm told JourneyCheck Alerts are coming.

Lots of complaining on here about Southern's 'lack of information' to passengers. So in a perfect world what would you want the information to be? Bearing in mind the limits of technology and infrastructure at stations.

Problem is, you may end up moving closer to work to shorten your commute, but the the ****ers change your workplace!!

The PTAC cards are being held up by TfL so I am told. --- old post above --- --- new post below --- Yep, and on South Eastern, and London Midland. Which is nice. To be fair GTR took over an already demoralised Southern workforce in some areas. The changes to T&Cs haven't helped but a...

If you email the person named in the job advert they will probably tell you if your salary expectation is within the band limit.

What job is it youre looking at?

I don't work for them anymore, though Delay Attributors used to earn more than signallers depending on location, may well have changed now as this was a long time ago

Not from what I've been told. This isnt an interview for customer service staff.

Ah right cheers. I used to work in delay attribution so I'm aware of train IDs etc! What sort of queries would you call them or Control with?

Hi Sarah, re my thread and Control customer Services, any idea who I could contact to find out more about their key activities please? Thanks

That's the team I'm talking about! So have you ever spoken to them then?

Thanks guys, Plastictaffy when you say your control guys who do you mean?

There is a Customer Service Team based with GTR control and it's this I'm after researching. So what's the deep need for talent all about? I'm aware Thameslink have had some problems

Hi folks I'm a newbie to the site, sent here by a friend. I've an application in with GTR for a control room role, I was wondering if people can give me a more complete picture of how things work there and more specifically with regards to Customer Service. Thanks B