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We see the overwhelming majority of people who cooperate with companies avoid a conviction. TfL are maybe the exception and they prosecute thousands of people each year. Those people are generally not at risk of losing their job or having their lives ruined. If I were to pick up a railway...

Fair point, there's little jeopardy on the North East Rover. On the North West Rover however East Midlands might take a different view. They are not listed as a participating operator however there is that same text on the Northern Map and Northern own the product.

Welcome! I've pointed this out to Northern recently on the version for the north west but it is still there. I think it probably has a similar problem. I don't know whether there is a legal basis to rely on the map as it is linked from the official product pages. My unqualified opinion is...

Fortunately ScotRail staff are likely to follow their own policy and sell you the ticket you need as the machine wasn't working. Maybe have a thought that people using cash don't always have the greatest levels of privilege. What I think this policy is reducing is the strategy of getting on...

This was my thought too, although you may have been asleep at the time. I have wondered about similar examples when planning journeys via a rover that involve going to a destination for a short time and then back in the other direction. My reason for this is I play a GPS game Turf and once I...

They will struggle to get a Promise to Pay when the ticket machine isn't working. Unless the trains are rammed staff are regularly coming through checking tickets. I use ScotRail trains a lot and I don't recognise the situation you are describing. Maybe years ago before barriers were installed...

The online fare from Glasgow to Dunblane (both stops) is already £4.

Do you really want groups of people walking through busy trains to find staff because the ticket machine was out of order that morning? Let them do their job, wait for them to come through and buy your ticket when they do. The trains in Scotrail do have pockets of antisocial behaviour but they...

I don't disagree but it is still a limited market. They either go via Scrabster, Gills Bay or possibly Aberdeen. If you increase the numbers in one you are probably taking away from the other. I'm not saying improving the Pentland option isn't worthwhile, just that I suspect those will be...

I agree except that there is probably a limited market of foot passengers travelling to Orkney, and those who cannot access Gills Bay are already headed towards Scrabster. I see some of the Stagecoach local services seem to drop nearer the terminal at Gills Bay now. It would definitely open up...

I'd go along with calling the app on launch day something, but viable is doing some heavy lifting. It worries me that they didn't appreciate the risks involved in the situation. On launch day they did not have a functioning app that provided a robust interface to purchase tickets. Many people...

Two months to design, code, test and accredit a new app and website booking engine is quite ambitious isn't it?

From https://www.ember.to/news/ It looks as if the Aberdeen and Inverness services will get a stop at Murrayfield, but not the Fort William and Oban. I would like to see Ember improve their stopping pattern in Edinburgh. Some consistency would be helpful - every service via the A8 stopping at...

I had one issued by Scotrail at Dundee as a standalone on CCST a few months ago.

You're right it's not fair. Any scheme phased in is going to be unfair to someone. It doesn't apply to any services around Livingston so it's not fair to me right now. I get a bus pass in 3.5 years so I might never benefit, but I can see things are moving along and I'm alright with what has...

This is not the response you would expect from a well established FOI team. They are not quite saying it, but they seem to be suggesting there isn't an accountable officer for the workstream. That cannot be the case. I imagine someone will be FOIing the minutes of those meetings, if that...

I have just followed up a complaint about Club 50 with the new app made 21 working days ago. I haven't had a response from Scotrail. They are in breach of their own complaint handling policy. I imagine they are snowed under with questions and complaints, although you wouldn't know it from their...

I did that about the Livingston and Bathgate one. Lothian Country don't participate. There are a handful of services a day it is valid on with Midland Bluebird. None of them are close to Livingston stations. I was told that McGills led with PlusBus in this area and they would pass on my...

In the list you've posted in post 1 it reads as if you boarded a train at Reading direct to Alton. If this is what you provided to CrossCountry this might explain why they can't find a timetabled journey - I'm guessing there was at least one further change of train. And being a pedant, if...

They say its engineering works. I can't see their X reply but from their website: https://www.scotrail.co.uk/tickets/advance