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It seems that there are no standard class advance tickets available for the west coast route that I use weekly post the end of the Virgin franchise. I'm hoping these will get released else I'm looking at a significant cost increase. There has been little to no information at all from either...
Virgin Trains delay repay policy remains at 30 minutes despite many of the other train operating companies now offering a 15 minute delay repay refund (GWR, SWR, Transport for Wales etc..) I use a service where I purchase my tickets from Virgin Trains, London - Bangor return. The early morning...
I'm so delighted that Virgin are extending this offer through January! I've just paid £133 for my return ticket from Bangor to London knowing a family of 6 can travel on the same services for £101.
I received this useless reply from Virgin customer services after querying why a family can travel cheaper than myself. I find this situation nothing more than a kick in the teeth by Virgin, considering that it is impossible for me to travel on this service using advance tickets and traveling...
I've had an experience where Virgin would not sell me an advance ticket using their telephone ticket line when I attempted to use a refund voucher, they stated that the advance ticket I wanted was a web only fare which then prevented me from using the refund voucher. The only ticket they could...
I've seen my cheapest fare option on advance tickets go up from £86 to £131 (December last year) and now I see this happening which to me seems totally unfair. Its simply not right.
Virgin are offering cut price open return tickets for a limited period for families of up to 4 (minimum 1 child/1 adult, max, 2children/2 adults) for journeys either starting or terminating from London Euston. There appears to be no restriction on any service so a family of 4 can choose to...
It would be nice to see Virgin extend this offer into North Wales which was also significantly affected by flooding although this was not reported by the London based media
I am in exactly the same position. Virgin appear to have changed their prices and significantly increased their fares from North Wales. For years I've been using the 0514 midweek Bangor to Euston service and purchasing advance tickets for £41. From this coming Monday, 14 December, the early...
This seems to be a typical Virgin policy. My Advance ticket price from Bangor (Gwynedd) to London Euston in May doubled overnight from £40 to £80 - now increased again to £82.50. Because of the number of journeys I make this stealth price increase is costing me an extra £1500 a year
The latest, "unofficial", advice that I have had from a Virgin representative is that the priced the tickets incorrectly several years ago, this only came to light 4 weeks ago and the error was corrected. Therefore, this accounts for the £40 to £80 increase. This error is going to cost me...
I use the 0514 each Wednesday, every week. Until two weeks ago the £40 fare was an option and it has been for years. There has been no correspondence from Virgin about the removal of the fare. This is another example of how we get penalized in Wales for rail customers who travel in England...
Hi
Is anyone aware if Virgin have changed their advance fare ticketing policy. I've come to book tickets for my regular weekly journey, 0514 Bangor (Gwynedd) to London Euston and the lowest advance fare is now £80 irrespective of what day you book, up until 15 June 2015. I have been paying £40...
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