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Thanks everyone once again for your time and opinions. This is an incredibly useful forum. ITAL have agreed to waive the administration fees given that they were added at a time when there was ongoing dialogue between Greater Anglia and I to try and resolve the matter. Having taken your...

Thanks everyone for taking the time to give this some consideration, I really appreciate the honest and blunt opinions. With your collective wisdom taken on board, I will pay the £35.40 penalty fares. However the £35 'administration fees' seem entirely unreasonable, in circumstances where...

Thanks again for the responses. Any comments/experience in relation to the further £35 sum sought by IAS would be appreciated. Arctic Troll, I note your "FWIW" but it is the first time I have been in Greater Anglia's 1st class carriage. I don't use other train companies' services regularly...

Thanks for the replies so far, I am certainly grateful for your honest, blunt responses! If I paid the penalty fares (£35.40 each), could a criminal prosecution be pursued in respect of the £35 sums added by the IAS, or is that a sum that could be pursued in the civil courts only? Hi...

I would be most grateful for the views of forum members on the penalty fares that my wife and I were issued with by Greater Anglia. I have set out a narrative below, along with copied and pasted e-mail correspondence with Greater Anglia. I could not copy and paste the dialogue with IAS as this...