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Thanks for your advice everyone. I've appealed the decision again, and will share the outcome here.

Thanks all. I've appealed once already, so I should appeal again and if rejected again I should ask for deadlock? I honestly can't remember if the gates were open on the way there - we travelled a lot during the Summer Holidays. It was a credit card style physical ticket with a mag strip so...

Hello - My party of 5 travelled on a Off Peak Day return tickets from Leyland to Manchester on Saturday 8th August. Our train home from Oxford Rd was delayed by around 40 mins. Northern rejected my initial Delay Repay claim, stating: "We are really sorry but we have rejected your claim as you...

Been a few times to see Chic and, more recently, Madness. Got a 5 day pass this year! A garden ticket gets you into a nicer area that has a better bar with no queues and draught beers vs. Cans in the main area, and nicer toilets (not portaloos). Doesn't guarantee a spot at the front, the garden...

I went to Glasgow yesterday on the off chance of seeing one of the old units before they are all retired, and was rewarded as soon as I ducked underground when 106 trundled into St. Enochs at around 12.30pm. Problem was that it was on the Outer line and I was on the Inner. IO chased it around...

Thank you for this. I had similar problems with the website. I tried the support form but that states they will get back to you within 10 days (!!) I called this number and 10 mins later (it tool a while for the advisor to get the Techo Clubcard voucher code correct) I have a shine new plastic...

Buckshaw Parkway to Euxton Balshaw Lane is a 38 minute walk according to Google Maps, but can be done in 29 minutes by train, changing at Leyland

Picture here: https://www.sthelensstar.co.uk/news/18772116.major-disruption-st-helens-rail-services-landslip-roby/

Looks like OP's train has made it through the problem area though :-) http://www.realtimetrains.co.uk/train/P59235/2019/05/24/advanced

Local news article here states that the issue is between Preston and Euxton Balshaw lane, suggesting it's the WCML that's broken and not the branch line to Manchester

This from the Liverpool Echo website: Full article here: http://www.liverpoolecho.co.uk/news/liverpool-news/live-lime-street-latest-after-12671625

First post from me... I recently contacted Northern and got the same automated response, that "Although our target is to respond to you within 20 working days our aim will be to respond to you much sooner." They replied the next day and answered my query. I agree with others here that it...