Search results

Thanks! We paid 260 pounds to get this sorted.

Hi najaB. Sorry for late reply: yes, the issue is sorted out of court. Thanks a lot for all your help! :)

Hi All, A bit late update - this issue was sorted out of court. Thank you for all your responses and help!

Hi Dave and thanks again! I also prefer a letter as it will allow her to express all her thoughts in detail. In that case we will write them today and see what they say. Thanks.

Hi Dave, Thanks again for your post! We did manage to call them. They said the prosecutor is in court now and not available but they cannot sort this out of court as the prosecutor did not offer this in the letter. She kindly asked if it is ok to send him a letter if he is not available...

Hi All, We are trying to call them, but nobody is picking up. It simply says that no one is available to take our call at the moment. I've read on the internet that many people experienced this and did not manage to contact them because of this. Do you guys know by a chance if there is...

Hi DelayRepay and thanks for your reply! Her Oyster is not registered and she doesn't have them as the tickets were taken by the inspector who stopped her. Looking into the bank statement is a good idea. I will look today and report here.

Thanks a lot bb21! Absolutely agree with every word you say and also agree with Fahad's post which is very logical. As she is very nervous (she was crying all day long after the letter, she never ever had any similar issues in her life) and simply cannot remember everything in details...

Thanks a lot for all your kind help and advise! I really appreciate it!

Thanks a lot for all your kind help and advise! I really appreciate it!

Thanks a lot, najaB!! Thanks a lot DaveNewcastle! Thanks a lot all the others, even ManiacMartin who didn't believe a word I said :) All of you are truly helpful! I really appreciate all your efforts, advises and, why not, skeptics! Sorry for asking so many questions and probably forcing you to...

Thanks Dave. Just want to know why there is a high probability that it will not be resolved? Is there any statistics for that or just your guess? Thanks.

I do understand your points: you don't know us and the facts point on different things. I do understand we can never proof that a random railway clerk suggested a ticket. There are certain things that happen in our lives that we cannot proof. However I will never accept and understand why...

Hi and thanks for your reply. I totally understand their point. I agree with you that from their point of view she didn't pay much. But let's see my point as well: my point is that almost everybody always looking for the best value for money. People spending whole night and fighting each...

Thanks for you response. What's the point of testing an excuse with you guys? You are not judges nor prosecutors, you are just forum people who know a lot about rails and fares. I can't really understand it. I think we all are busy and mature enough to not waste our time on excuses. I am...

Well it was definitely in August as she started to travel in September. Don't they have ticket machines and ticket selling staff? Sorry I am not very familiar with Waterloo facilities as never purchased any tickets from there.

Yes you're right, Woking doesn't have any Oyster facilities. I asked her for details (she is a bit stressed because all of this) and she said that as she remembers she apparently purchased the original ticket from Waterloo (again it was back in August and she doesn't remember all bits properly)...

Thanks a lot, Rich! As you already noticed this was happening for exactly 1 month - Sep till Oct. And they know this as this was written in their final letter. I know the amount will be much higher and we are not millionaires, but in my specific situation I cannot risk my future and have...

Hi and thanks a lot for your kind message! I really appreciate the fact that you believe me. I will follow the advise and see if my wife can agree with them on Monday. --- old post above --- --- new post below --- Thanks! That's not good, because they could see that my wife showed all the...

Heh, I wish I could win it :) Well in this case it looks like the best way is just giving them a call on Monday and hope it will be sorted without any hassle.