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    Tyne & Wear Metro: Fleet Refurbishment List

    Is it really 30 units out of service ? reading the posts, it suggests that there are only 90 units - meaning that a third are out of use. Metro had eight trains out of use yesterday, I assume this means 16 units. Where are the other 14 units ?
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    Delay Repay Scheme

    In my initial claim - I only mentioned the delayed journey from Newcastle to London, which was delayed by 39 mins. (Journey was a VTEC from Newcastle to London, Tube, train from London to Oxford) It was only when they said I was only delayed by 18 mins, that I gave them the full journey...
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    Delay Repay Scheme

    On 17th June, I travelled on the 10:59am service from Newcastle to Oxford (via Kings Cross) I was delayed by 39 mins into London, thus missing my connection. I tried claiming using the Delay Repay Scheme that Virgin Eastcoast has, but this claim was rejected. "....I’m sorry to hear that...
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    Tyne & Wear Metro: Fleet Refurbishment List

    Has carriages 4040 and 4083 beeb refurbished. Looks old and filfthy. If yes, when ?
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    Tyne & Wear Metro: Fleet Refurbishment List

    Having waiting at my station this morning - to find that my train was delayed by 8 mins - No tannoy announcements, website, twitter, facebook updates and email alert stating "we are currently running a good service" - at the the Advisor at mid point of my Journey - why is there delays this...
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    Tyne & Wear Metro: Fleet Refurbishment List

    With the latest Metro Charter showing reliability at a shocking 80.07%, is it possible to have a list of how this statistic was calculated. What were previous years results. Is it possible to know how many disruptions were caused by rail failure, staff shortages, etc... Are the...

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