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Poor customer service
Bought 1st class ticket online from A leading train company. Wasn't overly keen on the seat they gave me so contacted them and asked them if I could select another. It would cost me £10 to do!!! What? having already had to pay £10 to move dates!! Pretty poor customer service? Or is it just me...- ejmscot1
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- Replies: 67
- Forum: Fares Advice & Policy