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So a customer when asked must give his real name (as evidenced by photocard or whatever), but the staff member asking may be assuming a false one? Really?

Even as a passenger I've witnessed two, one on a platform, one on a train which hit a person. I still feel apprehensive when passing under a certain bridge, though easier now it's light on an evening. My thoughts with everyone involved, and hope the crews are able to work again. Martin.

Also Monday evening the 18:16 to Skipton had a Metro (I think?) guy on checking tickets and directing the guard to folks who didn't have one, after reading them the riot act. He asked me where I was getting off and seemed perplexed when I said Cononley (outside Metro area). Closely inspected my...

I've no problem with revenue collection, but watching this crew on Monday for 15 minutes was quite worrying. They spent the majority of their time shouting and joking with each other (not in English), and had a good following of locals on bikes who were pulling wheelies in front of the ticket...