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I have had a similar problem but with tickets being sent to me. I ordered tickets a week ago for travelling one day and returning the next. When the tickets arrived only the ones for the first day (day going) were there. I called there customer help desk who really werent helpful at all. All...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.