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I checked more precise industry systems in post #82 and the more precise recorded dwell is 29 seconds (which on TD ie RTT etc will round to a quarter minute, in this case therefore indicating 15 seconds).
This is not implausible, multiple southbound services (ie, likely busier ones at that time...
If the doors didn't open at all, sure. But we haven't had evidence that is the case yet.
It's probably better to establish that and get any potential procecution quashed first.
For future, some TOC websites, including Crosscountry, Northern Trains and Scotrail, are white-label sites powered by Trainline, and should be able to sell you these as etickets without ever charging a booking fee. Scotrail's app also offers split tickets. I've checked a future date for...
If no one operated the doors (which would align with OP's observations that no one else got on/off) then the cycle can be done very quickly, because the door interlock will be achieved immediately and a 700 can accelerate away very quickly.
I have checked a station dwell time monitoring tool...
Travelling to a workplace is still business duty travel. I would argue if this is indeed a fully remote job, contracted at home, OP's company should have been paying for the journey in the first place in order for them to go and collect the laptop.
Indeed my TOC employer regularly has to buy my...
I have never had problems at Farringdon or Moorgate-end of Liverpool Street, presumably due to to long-standing other National Rail services at those stations. I have had issues at other core stations however, particularly Whitechapel.
I generally find Ealing Broadway accommodating. I find they...
It should be fine, it's just a process they have to go through. My new TOC's medical took over a month to come back and I have no health issues or referals!
They prefer managers to be safety critical (they will likely get you dispatch competency, for example, if they can) but even if you fail...
I wasn't aware of this and it's interesting to note.
Although the example from the East contradicts itself regarding Liverpool Street as an end point...
It has been suggested on other groups that perhaps tickets such as Slough - Zone U1* London would be valid as long as the Underground itself...
Congratulations!
Back when I was in the role at GTR, smart trousers and shirt was fine. Pre-covid I would wear a tie - I ditched it as soon as I started going in again and I basically never wore one again. I'd agree with smart trousers/shoes, shirt and tie initially and you can always remove it...
I think that's just some railway cynicism creeping in.
It's a final salary scheme from start at GTR (some TOCs and Network Rail you can only enter the final salary scheme after a qualifying period, normally 2 years).
Probably the "for now" is more about a general cynicism that the final salary...
There has been an issue with the readers. At the moment try to use another reader (the ones at either end of the platform seem to work).
If you are having problems at all of them I would recommend snapping a photo of the issue just to cover yourself, however it is known about and being worked on.
As previously said:
Avanti are known to waive admin fees and/or give a refund on usually non-refundable advance tickets where such evidence is provided and it is probably just a mistake around that.
As long as your ticket was refundable, just...
Avanti are known to waive admin fees or give a refund on usually non-refundable advance tickets where such evidence is provided.
I suspect this is an error or confusion by their customer service around that.
If you are not refunding for a reason like that I would just reply stating that you...
That doesn't make the tickets you have valid.
Whilst I suspect you will get away with it, if it does result in extra charges I wish you luck in dealing with Trainline's notorious customer services for getting that refunded, keeping in mind they have already given you incorrect information.
Generally people letting go of them (or putting them in such a way that they slip down even when holding on), and then the bag falling down the esculator into other people which has resulted in a spate of accidents at Paddington in particular.
More "minor" (but still relevant) issues are...
I don't care the format: national ID, 1 admin charge for the 2 years, that's fine. The result is pretty similar though in all cases: you select a discount and have a card that shows you are entilted to said discount.
And aligns with what I said: Grand Central are obligated to get you to your destination, and pay for it.
I totally agree on the £180. Why does the passenger have to see this problem and go round in circles, when there could easily be a behind the scenes process for this. Oh, there is: ticket...
In general, yes. They have to and are generally pretty good at doing so. There are not that many complaints about failures to pay out around these forums and elsewhere ("happy" customers don't complain) - the main complaint here is about lack of information and on the day action.
A lot of the...
Unlike the Post Office scandal, except in a some cases, it will be extremely difficult to separate intentional fraud vs "mistakes". You can just head into the "Disputes" section on this forum to find out how much intentional Railcard fraud occurs.
As usual the generic public will end up paying...
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