Search results

I don't know, although I did see that they received a subsidy from their Dutch part-owners, so financial difficulties would explain the price increase, and perhaps the suggestion from a couple of staff that the price rise was decided at the last minute.

That would be a useful addition, indeed, I'm surprised just in PR terms that they've gone with the price rise without offering anything new. Although of course they've increased the prices of all the branch rover tickets as well by a similar percentage, which wouldn't benefit from that change. I...

The disappointing thing for me is that I use (or did use) these passes extensively and very often on trains which were mostly running with a relatively high number of empty seats available. So if there is any downturn in the usage of these passes because of the price increases (and I accept that...

I spoke to my MP about it, they'd had other correspondence about this. They're a Conservative MP and seemed genuinely irritated at this PR disaster for the railways. They told me they hadn't got a response from the MD yet, but I haven't heard anything else.

I've had a problem with this earlier this month. I purchased a ticket from Norwich ticket office for the 22:30 train back from London Liverpool Street to Norwich. I asked if I could still get an earlier one (I've mixed the 21.30, 22.30 and 23.30 before as I was told I could) and was told no, it...

Out of interest, last year at Waterloo I asked a guard who was standing near the front of the train if I was allowed to use a ticket on an earlier service. He said "not really but it's not full so I'll let you on" and he initialled my ticket and said I could get on. Was he technically allowed...

Very many thanks for your helpful suggestions, much appreciated. This week TFL did helpfully process a refund and didn't make any issue of it. They didn't specify whether this was a temporary issue or not, so I'll just have to remember to break a journey or touch one of the pink Oyster readers!

Just a quick query relating to the national railway and underground which is confusing me. I have an Oyster card Travelcard zones 1-3 and went from West Silvertown to Peckham Rye (via DLR to Canning Town, Jubilee to Canada Water and Overground to Peckham Rye) and then returned using the same...