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And here I am, back on the forum to tell you about my 0740 being cancelled and another half-hour of wasted time on the platform for the 0808. Anyone have any idea why I chose my particular username? ;) According to mrs fuming, it seems I have to just shrug my shoulders and accept it for what...

yes, as mentioned above, I am one of the long-suffering, always waiting on the platform, passengers at Mossley, sat watching various TPE's drifting past us and feeling my life slowly ebbing away - on what seems a daily basis. some interesting comments raised above, and don't get me wrong, I...

Any chance this tinpot service can take the word 'Express' out of its title? 3 late running services this morning kicked my Northern rail train into a 15 minute delay, and it happens EVERY DAY. Does anyone that runs these services actually experience it for themselves? I seriously doubt it.

Well that's opened up a can of worms! I seem to be getting a lot of grief about the timing of my arrival at Mossley on this particular day. Unfortunately everyone wittering on about getting there in time have completely missed the point of my gripe. Had the train arrived on time I would have...

Today was the final straw for me. Not for the first time recently, I arrived to see a humungous queue for tickets, see photo attached. Now as it turned out due to usual family household delays, I didn't get to the station til 0805, just a few minutes before the 0808 to Victoria was due in. I...

it's just the tone of it - "very serious and unlawful position". All I did (and many others that day) was leave a long queue to get on a train without realising I broke a bylaw. Anyway as far as I'm concerned the matter is closed. i now know the law and won't be putting myself in that position...

The letter in full coming up. I'm glad for obvious reasons that they returned the £80.00 cheque, despite the fact that technically I 'deserved' to pay it due to my own delay in airing my grievances. There doesn't seem to be much of a response or explanation to my points regarding broken card...

QUICK UPDATE... Letter received today from Debt & Prosecutions, with second cheque for £80 returned as a good-will gesture! Result! If I have time I will copy the contents later.

ridiculous statement. They have an ignorance to a basic service at my station as I've posted in a recent topic. Not going to go through it all here again, but I happen to live near a railway station that can get me into Mcr Victoria within 20 minutes. If a service could compete with Northern...

UPDATE. I've edited the letter and posted it off, CC'd to Ian Bevan. I've sent a cheque for £3.80 but also included one for £80.00 in the hope that after reading the letter they return the £80.00 one back to me! I know that may be naieve but I was also getting close to the deadline date on...

hairyhandedfool Your quote: "If the system works as I am informed it works then the Op has failed to buy a ticket from the origin station atleast twice in to be required to pay the £80, if so, how many warnings does the op need?" No! I couldn't get a ticket, was ushered towards an...

As promised, I'd like to take this opportunity to reply to certain points raised and acknowledge the help I have received from posting this thread... Gadgetman Thanks for that advice, will bear it in mind. Typically though, the Mossley office shuts some time in the mid-afternoon, so I’d...

Thank you so much for all the replies, some fantastic constructional advice that I will take on board. I would like to clarify a number of matters highlighted but will deal with them and get back when I have more time later. In the very first instance, the extra £80 added on was for...

This letter is winging its way to their debt recovery dept as I have a fine to pay. Not contesting that as such, just the farcical nature with which they run their service, in particular the infrastructure behind it (points 1 and 2) and their over-zealous targeting of commuters etc. I wanted to...