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  1. Y

    Carnet of ticket recent changes

    Sorry to hear that. Sunday a week ago I went to the olympics and by mistake bought one way off peak ticket rather than return. On my way back to Hitchin I asked the FCC office at Kings Cross if they could excess my ticket so I could pay the diference (only £1 difference) and they said NO...
  2. Y

    Carnet of ticket recent changes

    Thanks, that would be great. I'll check at the station too as I had the impression that the guy I spoke with on the phone had no idea what excess tickets were and had to ask then said they were not available. --- old post above --- --- new post below --- Thanks but I only buy the carnet of...
  3. Y

    Carnet of ticket recent changes

    I've called FCC and was told the excess tickets are not available anymore.
  4. Y

    Carnet of ticket recent changes

    I am not aware that tickets can be excess, I will ask at the station. I did mention my case to the people in the counter and they didn't offer me that solution which is quite bizarre if that's an option. Thank you.
  5. Y

    Carnet of ticket recent changes

    I am pleased to let you know that after several emails back and forth FCC has agreed to offer a goodwill refund in vouchers for the peak return tickets I have left. It made sense they did it as due to their inefficiently and lack of information I ended up with this tickets in the first place...
  6. Y

    Carnet of ticket recent changes

    Rebo118 that's correct, I now realised that I can buy the any time single tickets, thank you for bringing it to my attention. I will be spending £4.35 more per journey because they are £14.30 as opposed to the £9.95 for the carnet ones. For 7 tickets it will be £30.45 more that I will pay. Still...
  7. Y

    Carnet of ticket recent changes

    LexyBoy, I can't buy anymore one way tickets, they are now paired as onward and corresponding return. So the new return tickets I have been left can not be matched with any other ticket. The old carnet of tickets system has been scrapped Thank you all for your replies. I will check your...
  8. Y

    Carnet of ticket recent changes

    I have 7 tickets that have been rendered useless to me due to the recent change on the way the carnet tickets from First Capital Connect now operate. I travel from Hitchin to London a maximum of two days a week and have been using the carnet of tickets for a while. I only travel to London...

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