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Snow hill always has overtime available, if you are willing to work 4/5 rest days a month and a couple of Sunday's you can boost your salary up massively.

No not at all, we only have 2 ex specials in our birmingham team. I had minimal confrontational experience when I started the role 14 months ago. It's something you seem to get used to.

No reason why I wouldn't sell the job, it is a great job. There is no fixed shift pattern and we are fully flexible and usually work on a 4 week roster which is usually agreed between the team in advance. That's how we work in Birmingham anyway, Crewe and milton Keynes may work differently. If...

There is a lot of interaction between revenue and station grades but some choose not to want to provide us with information etc. Some people have come around to the way we now work and while we know we are never going to cure ticket less travel we have come along way in reducing it in certain...

I am currently one of the Revenue managers and there is no overtime or shift allowance. The job is very flexible and demanding at times, having said that it is also a very enjoyable role. Many other LM staff don't seem to like revenue protection or actually get what we do until they spend the...