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I’m mid way through using one of these return tickets and have the return journey to make in January some point. Can I/should I zero excess this to. Brighton Southampton service as I bought the ticket in good faith. I don’t know where I would stand if using the return and find it’s not valid...

Interesting comments as I’m pretty sure it was suggested here that was the way to do it when I asked previously I’ve not had any problems previously buying the ticket at Waterloo or with ticket inspections on the train or by barrier staff at Southampton and indeed the ticket opened the barriers...

I have been travelling on an Off Peak Return between Brighton and WOOLSTON route not London restriction code 4B for many years now and usually travel short and use the ticket between Clapham Junction and Southampton and return. With a Network card this is currently &21.30. Occasionally I’ll...

The bus transfer Increased to £2 a trip bUt was no longer running when I last did this trip in 2019.

Whilst I’d be very hesitant to support P&O after their staff debacle I was wondering if the rail sea day return tickets had been discontinued. The only reason that I ask is the fare listed on BR Fares is £9999.99. I travelled on this ticket many times for a few hours in Calais and enjoyed...

I guess it depends on how the training is done. I’ve worked for an institution and we’ve transferred a contact centre and processing site to India. A team from India came to the UK for 2 months and trained amongst UK teams and then this team and a group from the UK office went to India for 2...

It was £20 and the cost of the journey was £5. 1642287907 It was a global call centre, India if I was to guess. That said global operations don’t make them worse or better than UK call centres. Iniially I called Southern Railways and they told me to speak to NRE as that was their remit. I’d...

I specifically said I have a Southern advanced ticked booked on the xxxx train from London Victoria on xxxxxx but I understand Southern have a revised timetable this week. Please can you tell me what my replacement journey is as I find the Southern website confusing. I was told the agent just...

Posting this here but mods feel free to move if necessary. I had an advanced Southern ticket from London Victoria to Southampton for travel earlier this week. I contacted National Rail Enquiries and asked what my options were for travel as I was confused by their website with revised...

When a TOC said a delay for me was 59 min not the 61 I was claiming I asked to do a Data SuBject. accesss Request to include personal data of me to include the onboard CCTV footage and platform footage that would evidence the 61 mins. The claim was paid at 61 minutes.

You can still top up £5 online just do it via the TFL website not the TfL app.

If someone sneezed towards you with (possibly covid 19 infected) droplets would you prefer to be 2m away or 1 m away or immediately next to you and would you prefer if they wore a face covering?

In the case of a Network Card it’s pretty much geared for off peak leisure travel which isn’t permitted now due to the lockdown regulations. Therefore one would expect its validity to be extended or cards now rendered worthless to be refunded.

I’m in a slightly different situation. I renewed my Network Card online at the beginning of March. I used to have them from January to December bought at stations but didn’t travel in January and February so didn’t renew at that time. I intended to travel at the end of March. With the lockdown...

If a journey from A to B in standard class is £30 And a journey from A to B in First Class with a railcard is £31 can you buy the former ticket and subsequently within ticket validity buy a railcard and then pay an excess fare of £1 and travel in First Class for the return leg of the journey?

So I got a refund email today but it only included 3 journeys from the same day, 2 full and one capped. From reading this would have expected refund for the 5 different journeys I’d done on the same day if they were done in batches. Phoned the TFL OYSTERCARD helpdesk and First Lady was...

I’ve done this trip several times. If you look on the P&O website it says if you don’t use Day returns as day returns you will be surcharged for the appropriate fare. If you book directly they of course have your credit card details to be able to do this. It also says only hand luggage is...

You need to tell the station staff to look for full instructions on how to issue this as follows in The Manual The Manual >Shipping Links>France>Calais>Railcards Just a reminder there is no longer a bus from Dover Priory to Dover Eastern Docks, a taxi will cost around £5 or it’s a 25...

All that happens is a load of stickers with an expired date get printed for your address frame and the post person has to attach a sticker or put the letters in a bag and sticker that. Invariably as ‘most’ redirects are for the whole family stickers are put on ALL mail. I moved out of a shared...

Services haven’t always been so good and have been very expensive. Back maybe 25 or 30 years ago there would be an hourly service from West Cowes to Newport and Ryde and you had about 5 minutes to get to West Hill Road from the hydrofoil which had an hourly service in those days and this was...