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Hi All, I got an Off-Peak Travelcard with the P7 restriction, which prevents using the 16:03 GWR service from PAD to PNZ. However, I found that this service won't exist during the next two weeks. It is now the 16:03 GWR service from PAD to SAU. Does that mean that one is technically allowed...

Posting here before my memory fades :) Any help would be appreciated. Edit, as per request: HXX (Heathrow Terminals 2 & 3), OXF (Oxford), HAY (Hayes & Harlington), SLO (Slough), GWR (Great Western Railway), TfL (Transport for London), PAYG (Pay-as-you-go). 1.- Today (28-09-2022), I purchased...

I guess the title is self-explanatory :) My employer has recently started strongly encouraging us to keep receipts and the actual tickets when processing expenses claims. Putting this (rather odd) move aside, I wonder whether staff at barriered stations will happily let you pass through if you...

I am well aware of the advantages (and disadvantages!) of creating an account vs. checking out as a guest. I do believe that TOCs should not force you to create an account in order to buy a ticket, but maybe I'm in the minority here. *Chiltern appears to allow checkout guest AND offers free...

Just a random thought, really. You might be well aware that the EU261 airline regulations are very pro-consumer, and it is not unheard of passengers taking airlines to Civil Court, winning, and then enforcing the judgement with bailiffs. See https://www.bbc.co.uk/news/business-43585393, just as...

The National Railway webpage states: I understand this used to be the case because Chiltern signed a super long franchise arrangement in 2002. However, with the operation of the Emergency Recovery Measures Agreements and/or a possible franchise renewal (unsure if the system will go back to...

To make a long story short, I was travelling into London Paddington on Sunday the 26th of September. Using the Worcester-London Paddington GWR line. Train suddenly stopped at Reading; mind you, it was already utterly packed and unbearable because of engineering works in the line. Train driver...

I was seeing that Grand Central only offers compensation for delays over 1 hour, and they don't cover any event if it was "outside rail industry control". The same is true for Chiltern, but they offer compensation starting from 30 minutes. Why can't the government make all companies follow a...

Hi there, I submitted a Delay Repay Claim to Cross Country 21 working days ago. This was due to a delay when going from Oxford to Liverpool changing at Birmingham International. Cross Country cancelled the train I intended to take (this would have produced a ~26 min delay by itself) and then...