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Ticket activation

hello all, So yesterday I travelled to Cheltenham and bought a ticket via my phone. When I got off the train at Cheltenham, staff were checking tickets. The member of staff stated that mine was invalid as I had not activated the ticket, and then took my details and a picture of ID advising that...
- Luke Regan
- Thread
- 14 Mar 2019
- Replies: 50
- Forum: Disputes & Prosecutions

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We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.

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